Association for Quality in AV Technology

Quality Quotes for Quality Service!

“Quality means doing it right when no one is looking.” 
― Henry Ford

"People forget how fast you did a job – but they remember how well you did it” 
― Howard Newton

-- Steve Jobs

is non-profit organization that is dedicated to improving the operational art of designing and installing audio visual technology. Engineered audio visual systems continue to become more complex and difficult to integrate.  By focusing on the quality management of these systems, and of those who design and install them, we can benefit the AV industry and all its stakeholders:  including clients and users of AV technology, AV designers and installers, equipment manufacturers, related construction and architectural firms, and the environment.


  • By defining standards for quality management systems (AV9000)
  • By providing training on AV quality issues
  • By providing appraisal audits of AV systems
  • By providing appraisal audits of AV companies

Audio visual technology is commanding a significant share of a capital budget. The need for finding qualified designers and integrators with management systems in place to assure consistent quality has never been greater, and the cost of poor quality is staggering.

This organization is a membership organization open to ALL parties interested in improving the outcome of the integrated audio visual system. If you are interested in joining or contributing to this effort please contact We look forward to working with you!

Want to See the Benefits?
Have you read the November 2012 Sound and Communications AV 9000 Case Study of Applied Visual Communications, Inc. by Bill Sharer, MBA, CTS of Exxel Management and Marketing Corp?

To see how one progressive company benefits from the AV9000 standards Click Here
To read more about AV9000 and how it will help advance the entire AV industry click on our

What others are saying about AV9000

Our initial goal was to improve our integration processes to produce a better installation for the client and a more profitable job for us.  That’s just good business.  AV9000 has done that and more.  We closed our first job at 75% of our labor estimate, had zero unexpected onsite costs, finished on time, and the client was delighted.” 
Carole Peters, CEO 
Applied Visual Communications, Inc. Herndon, VA

“Like many integrators, we stage everything in the shop because we don’t want to ‘practice’ on our clients’ systems.  Problems still come up, but we find them and fix them here.  What the client sees is a perfect installation.  AV9000 has eliminated that missing screw that costs 15 cents in the shop and $90 in the field.”  
Will Seifert, Vice President of Technology
Applied Visual Communications, Inc. Herndon, VA

“Being AV9000 compliant is a major plus for providers that want to work for us.  We don’t actually require it yet, but I see the day when we and others will insist on it.  It eliminates untold costs and aggravation that the client won’t and the integrator shouldn’t accept.  No question the business is trending this way.” 
Elaine Manfredonia, Vice President
JPMorgan Chase, New York, NY

“We’ve built AV9000 into our campus facility standards and follow it on all our installations.  It has everyone working from the same page and explains the ‘why’ as well as the ‘how’.  It’s turned into a friendly competition between the installation team and the commissioning team.”  
Dan Doolen, Retired, Chief Instructional Media Systems Engineer
University of Illinois, Urbana, IL

"In the ever-increasing complexity of today’s market a Quality Management System is not optional.  It’s a true imperative for success.  AV9000 has taken years of real-world experiences—the successes and the failures—and set the authoritative, de-facto standards of quality.  This is the most excited I’ve been about a new initiative in our business in thirty years!  The bar has been raised high, but the training to get over it is superb.” 
Bill Lawrence, CQD, CQT, CTS-D, CTS-I, CQT, EAVA, AES A.M.,
Global Head of AV and Immersive Design Engineering 
BT Conferencing, Dayton, OH

It is always a please to learn from the best :-) ... E.C. Cerami

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